Terms of use

Το www.melodyceramics.gr is the online store of exhibition and distribution of the products of the company KOUTSOGIANNAKIS TELEMACHOS with the distinctive title“Melody Ceramics”, based in Betolo 27- Chania – PC 73132, in Greece (TIN: 144021660 / Δ.Ο Before entering the online store and browsing our website, we invite you to consult the following terms and conditions, which apply specifically to the use of the online store of Melody Ceramics, located at www.melodyceramics.gr

Make sure you agree to the following terms and conditions because your transaction with us through the above website www.melodyceramics.gr is governed by the following terms and your transaction with us implies acceptance of these terms.

Melody Ceramics reserves the right to unilaterally modify or renew these terms and conditions of transactions made through its online store. Melody Ceramics undertakes the obligation to inform the users for any modifications as well as for any change, through the website of this online store. It is clarified that the change of terms does not occupy orders that you have already placed.

Provided Information & Products

H Melody Ceramics is committed to the completeness and validity of the information provided on its website www.melodyceramics.gr,both regarding the existence of the essential characteristics that are described on a case-by-case basis for each product it has, as well as the accuracy of the data concerning the ones provided, by its online store Melody Ceramics , services, subject to any technical or typographical errors, which have escaped attention or have occurred unintentionally or due to any interruption of the website due to force majeure.

Limitation of Liability

The Melody Ceramics guarantees the timely notification of final consumers of their unavailability. Melody Ceramicsonline store is not responsible for any technical problems that may arise to users when they attempt to access the website and during it and are related to the operation or compatibility of their own infrastructure with the use of the website. Melody Ceramics also has no responsibility for acts or omissions of third parties and especially unauthorized interventions of third parties in products and / or services and / or information available through it.

Intellectual Property Rights

Website www.melodyceramics.gr is its official websiteMelody Ceramics . All content on the websites posted by Melody Ceramics, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of Melody Ceramics and are protected under the relevant provisions of Greek law, European law and international law. contracts. The names, images, logos and insignia representing Melody Ceramics and / or its online store and / or third parties affiliated with them as well as their products or services, are exclusive marks and insignia of Melody Ceramicsand / or ofwww.melodyceramics.gr and / or the above third parties and are protected by Greek, EU and international trademark laws and industrial and intellectual property and unfair competition.

In any case, their appearance and exposure on the websiteswww.melodyceramics.gr should not in any way be construed as a transfer or assignment of their license or right of use.

User Obligations

Website userswww.melodyceramics.gr accept that they will not use them and its online storeMelody Ceramics for posting, posting, emailing or otherwise transmitting any Content is illegal, harmful, threatening, offensive, defamatory, defamatory, vulgar, obscene, libelous, violates someone else’s privacy, or implies racial, ethnic or other discrimination, may harm minors in any way, may not be transmitted in accordance with law or contractual or managerial relationships ( infringes any patent, trademark, trade secret, copyright or other proprietary property, contains software viruses or any other code, file or program designed to interrupt, cause damage, or destroy or obstruction of operation Any computer software or hardware, intentionally or unintentionally violating applicable Greek and Community law and its provisions, may harass third parties in any way and any content used to collect or store users’ personal data.


Melody Ceramics recognizes the importance of the issue of the security of your personal data, as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, to ensure your maximum possible security. All information, which is related to your personal information and your transactions, is secure and confidential. The security of the Melody Ceramics Online Store is achieved by the following methods:

Customer Identification

The passwords used for your identification are two: the Password (e-mail or username) and the Personal Security Code (password), which each time you enter them provide you with absolute security access to your personal information. You have the ability to change your Personal Security Code (password) and your email, as often as you wish. You have the ability to change your Personal Security Code (password) and your email, as often as you wish. In case of loss or leakage, you must notify us immediately, otherwise the Melody Ceramics online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth). We also suggest that you include not only letters and numbers, but also symbols when creating your secret password.

Ensuring the Privacy of the Transfer of Your Personal Data

To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol. The system is certified by Verisign, a company that specializes in transaction security.

Automatic Disconnection

If there is no activity for 20 minutes, members of the Melody Ceramics online store are automatically disconnected.

Controlled Access (firewall)

Access to Melody Ceramics systems (servers) is controlled by a firewall, which allows the use of specific services by customers / users, while prohibiting access to systems and databases with confidential data and company information.


The Melody Ceramics system first decrypts the information it receives using the same password (predefined when you start connecting to the service) and then processes it. Melody Ceramics systems send you information following the same encryption process. Wherever you enter personal data (password, addresses, telephone numbers, credit cards, etc.), there is 128-bit SSL encryption. Encryption is essentially a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate password. Κατά την παραγγελία και εφόσον ο χρήστης / πελάτης έχει συνδεθεί με το username και τον προσωπικό του κωδικό στο ηλεκτρονικό κατάστημα της Melody Ceramics , όλη η επικοινωνία ανάμεσα στη συσκευή σου και τα συστήματα της Melody Ceramics , κρυπτογραφείται με χρήση κλειδιού 128bits. That is, every time you send information to the system, your browser first encrypts it using a 128-bit key and then sends it to the Melody Ceramics system. The Melody Ceramicssystem first decrypts the information it receives, using the same key (predefined when you start connecting to the service) and then processes it. Melody Ceramics systems send you information following the same encryption process.

Confidentiality of Transactions

Confidentiality is self-evident. The same basic principles that govern traditional transactions apply in the case of e-commerce. All information transmitted by the user / member to Melody Ceramics is confidential and Melody Ceramics has taken all necessary measures to use them only to the extent deemed necessary in the context of the services provided.

Some of the measures that have been taken are the following:

  • Only authorized employees have access to your transaction information and only when necessary, e.g. to process your applications.
  • The Melody Ceramics . does not disclose the details of customers and their transactions, unless it has a written authorization from them or if this is required by a court decision or decision of another public authority.
  • In the event that Melody Ceramicsuses third parties to support its systems, it takes care to ensure confidentiality.
  • Without prejudice to the provisions of Chapter 7 hereof, relating to Personal Data, you may request any information retained about you, as well as their correction in the event that you may document the existence of an error.
  • For your own safety, you should also treat all information provided through the service as confidential and confidential and do not disclose it to third parties.